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Retainer Services

RDA’s Retainer Services provide remote support on a monthly interval throughout the year to supplement your team and ensure there is specialized assistance available when needed.

 

retainer
Today’s Marketers leverage sophisticated platforms that require support from a wide range of expertise, yet budgets are limited with departments being asked to do more with less each day.

 

RDA’s Retainer Services

RDA will provide expert support on a monthly basis throughout the year and ensure there is specialized assistance available as required. Examples of activities that may be covered by the retainer are:
  • Technical support.
  • Defect fixes.
  • Environment issues – correction of operational issues with the platform infrastructure.
  • Triage – investigation of issues that may turn out to be a defect, environment or user issue.
  • Minor enhancements and feature changes.
  • Training – Technical and/or Marketing users.
Retainer Services are not meant to cover more significant projects, which would be addressed by a separate proposal.

Perfect for businesses who need consistent expertise to support the ongoing maintenance and growth of enterprise digital investments. 

Acuity Brands Case Study
Sitecore top 10

Maximize your Sitecore investment.

With RDA, you gain access to a Sitecore support team to help you find solutions to your biggest obstacles:

  • Keep your platform at peak performance
  • Turn your challenges into advantages
  • Overcome your development frustrations

Stop settling for mediocre and build out your business’s ultimate optimized platform. Contact us today for more information on how to get started!