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Retainer Services

RDA’s Retainer Services provide remote support on a monthly interval throughout the year to supplement your team and ensure there is specialized assistance available when needed.


Today’s Marketers leverage sophisticated platforms that require support from a wide range of expertise, yet budgets are limited with departments being asked to do more with less each day.


RDA’s Retainer Services

RDA will provide expert support on a monthly basis throughout the year and ensure there is specialized assistance available as required. Examples of activities that may be covered by the retainer are:
  • Technical support.
  • Defect fixes.
  • Environment issues – correction of operational issues with the platform infrastructure.
  • Triage – investigation of issues that may turn out to be a defect, environment or user issue.
  • Minor enhancements and feature changes.
  • Training – Technical and/or Marketing users.
Retainer Services are not meant to cover more significant projects, which would be addressed by a separate proposal.

Perfect for businesses who need consistent expertise to support the ongoing maintenance and growth of enterprise digital investments. 

Acuity Brands Case Study
Manufacturing and Distribution
Acuity Brands
Acuity Brands builds new Sitecore site that brings more than 4,500 product web pages to light for business customers
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Five Guys
Enhancing website capabilities to standardize branding, engage with customers and support global expansion.
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Covington & Burling
Covington harnessed the power of personalization to tailor their content to specific users.
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Sitecore Summits Series logo_Final_cropped

Sitecore Summits Series

The Sitecore Summits Series are quick 20 minute sessions hosted once a month by Jaina Baumgartner, Director of Digital Solutions at RDA and 3x Sitecore Strategy MVP 2019-21.

The goal of this series is to inspire Sitecore users and share tips to help you optimize your Martech investments. Each session features a special guest who is an expert in the topic. Sessions start with a 5 minute interview then dive into a live demo. Join us!

Learn More About the Sitecore Summits Series

Other Sitecore Services

While business goals and strategies evolve, our Sitecore workshops guide you along your journey.

We offer free workshops to:

  • Facilitate a deeper understanding of the complexities and challenges for all stakeholders.
  • Recognize and assess potential areas of risk to the success of the project.
  • Establish a benchmark for the mix of skills and capabilities necessary for the successful accomplishment of the project.

Your organization can take advantage of one of the following complimentary RDA workshops:

Sitecore upgrade workshopCMS Upgrade Planning

In this custom workshop, we help you answer the questions that come with a CMS upgrade: Is it time? How do we budget? What ROI can we expect?

Learn More

digital roadmappingDigital Road Mapping

We work with marketing and IT teams to uncover insights around culture, technology, organization, and metrics to construct a digital roadmap.

Learn More

content hub workshopCentralizing Content

Increase the value of your content and empower your marketers to spend more time being creative and less time looking for and recreating assets.

Learn More

Sitecore top 10

Maximize your Sitecore investment.

With RDA, you gain access to a Sitecore support team to help you find solutions to your biggest obstacles:

  • Keep your platform at peak performance
  • Turn your challenges into advantages
  • Overcome your development frustrations

Stop settling for mediocre and build out your business’s ultimate optimized platform. Contact us today for more information on how to get started!