Updated: May 22
Water Pioneer to Unify Utility Experiences.
HUNT VALLEY, Md., Jan. 9, 2020 /PRNewswire/ -- RDA has been awarded a contract to support Neptune's implementation of Sitecore® Digital Experience Platform™ as an integral part of their vision to be the Most Valued Partner for water utilities in North America.
As a leader in water metering systems, software and services, Neptune is continuously looking for ways to better serve their customers' needs. The goal of the project is to lay the foundation for long-term success with cutting-edge technology and strategic partnerships. By aligning sales and services, automating marketing activities, and delivering an enhanced customer experience, Neptune will continue on its customer-centric journey.
"Neptune's experience in the water industry is a story rooted in loyalty to our customers," said Steve Feeney, Vice President of Customer Experience. "We are excited to work with RDA's team and the Sitecore Experience Platform to digitally enhance experiences to our customers and continue to leverage data to exceed the expectations of the utility."
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