RDA has an opening on our team for an entry-level Systems Engineer in our corporate office in Hunt Valley, Maryland. A passion for all things network, systems, and infrastructure is a must!
First level support of all internal employees
Provide professional and efficient customer service while troubleshooting technical issues and/or applications
Troubleshoot IT performance issues using available tools to diagnose and resolve trouble tickets
Manage upgrades, patches, and new applications and equipment
Installation, configuration and administration of Microsoft application servers
Assist in the infrastructure, security, storage, virtualization, and monitoring of RDA’s internal network
B.A. or B.S. degree required, preferably in Computer Information Systems or related technical field
Must possess the ability to learn new technologies, processes, and both technical and administrative procedures
Familiarity with access control and identity management software using Active Directory, ADFS, etc.
Desire to gain exposure to virtual environments such as Hyper-V or VMWare
Familiarity with Network monitoring, optimization and troubleshooting
Understanding of infrastructure design and implementation
Candidate should be a naturally inquisitive problem solver, be intrinsically motivated and be comfortable communicating with all employees including executive management