CONSULTING CRITERIA

• Consulting background from a mid-to-large technology or management consulting firm
• Current experience implementing a Sitecore, Episerver or other enterprise CMS and/or e-Commerce (B2B /B2C) or Marketing Automation and Management tools
• Demonstrated knowledge of Digital Customer Experience/Engagement business processes
• Understands the design and delivery implications of Marketing Technology based enterprise applications
• Experience with formal software development processes and methodologies (Agile, Scrum)
• Has acted as Project Manager having directly managed project plans, backlogs, budget, people, and scope
• Proven leadership and communication skills; comfortable interacting with senior client management stakeholders as well as dealing with challenging customer circumstances

DUTIES / RESPONSIBILITIES

• Ability to guide Project Managers on key project related activities – budget and scope management, staffing allocation, etc.
• Manage effective staffing allocation while balancing career development, skill match, and cost profile
• Ability to estimate complex tasks individually and/or with the feedback of SMEs
• Solid understanding of Agile and especially Scrum, and its application on development projects
• Proactively audit and provide constructive feedback around project, sprint, and spend plans
• Participate in helping to establish/refine solution architecture on active projects
• Own career path guidance, annual reviews, and address personnel-related situations for employees under direct management
• Participate in kick off meetings and the planning phase while establishing rapport with senior leadership within the account
• Serve as an escalation point on projects and work to diffuse customer satisfaction issues while maintaining the integrity of contract scope
• Assist Project Managers and Account Executives in the authoring of project extensions and change request contracts
• Assist Account Executives and Digital Strategists in the definition and delivery of customer success programs and plans
• Oversee and manage recurring revenue models around subscription-based services
• Stay current in emerging technology trends and evangelize via internal and external communications such as lunch-and-learns, webinars, and blogs
• Participate in both billable (10-15%) and non-billable (85-90%) activities

REQUIRED EDUCATION & EXPERIENCE

• BA/BS Degree
• Microsoft Ecosystem Background
• Prior Cloud Platform Experience
• Prior Programming Experience
• Prior Data Modeling Experience
• A minimum of 10 years of experience

REQUIRED EDUCATION & EXPERIENCE

• BA/BS Degree
• Microsoft Ecosystem Background
• Prior Cloud Platform Experience
• Prior Programming Experience
• Prior Data Modeling Experience
• A minimum of 10 years of experience

Note: No third parties please. Only U.S. Citizens or U.S. Permanent Residents need apply. EOE/M/F/D/V