CRM INTEGRATIONS
We specialize in integrating valuable customer website analytics directly into your CRM.
Get more leads, make insightful decisions, and ultimately close more deals.
We help our customers empower Sales, Marketing, Customer Service, and Operations with a 360-degree view of their customer. Whether your organization is new to using a CRM system, onboarding a new business unit, or leaving a legacy CRM, RDA can help guide the process from start to finish.
Our consultants engage with you to understand your business and then map features to the platform. By using a simple and effective management process, you can see results in as little as a few weeks and simultaneously tackle user adoption and training.
Our CRM services include:
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Salesforce implementations
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Sales Cloud
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Marketing Cloud
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Service Cloud
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Workflows and Reports Development
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Portal Development
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Cloud-to-Cloud Integration
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Application Integration
PLATFORM PARTNER
Partners for over 25 years, RDA and Microsoft have always been focused on putting the customer first. Together, we are helping organizations compete and succeed in this dynamic digital landscape.
DIGITAL STRATEGY
We assess technical solution options & map out a quick-win strategy based on proven best practices in your industry.
Turn shoppers into lifetime customers with self-service, personalized experiences shaped by insights and context.
WEBSITE IMPLEMENTATION
Implementation and migration playbooks are easily deployed through a prescriptive DX approach.