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Case Studies
SharePoint Implementation Centralizes Information and Access with Familiar Website Appearance
Project at a Glance |
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RDA developed a customized implementation of SharePoint for a leading hotel and casino, centralizing their department sites with a single sign-on intranet environment, accessible from both kiosks and desktop computers. The implementation enabled easier access to corporate information and business applications. |
About Our Client
Our client has become one of the major players among Atlantic City casinos since they opened in July of 2003. They have changed the face of gaming in Atlantic City by providing a more appealing, cleaner, upscale environment catering to a younger generation of gamblers. The company is a billion-dollar enterprise with gaming revenue of over $600 million in 2004.
Background
Various departments within the company had their own disparate Windows SharePoint Server (WSS) sites. Each department site had its own look and feel. The casino needed to consolidate these sites to enable users to easily locate information from a centralized location (i.e., a portal) and to present a consistent branding of the user interface and content. They investigated SharePoint Portal Server (SPS) as a means for replacing the current PeopleSoft portal and easily tying other disparate departmental SharePoint sites together.
Solution Detail
Our client's business team, along with RDA and Microsoft, outlined a phased approach for implementing SharePoint Portal Server within their environment. The approach called for custom components and design aspects. RDA handled the custom coding while CyBook was contracted to help our client with the look and feel, as well as overall branding of their portal site.
The first phase of the portal implementation was completed and released for employee use in mid-December of 2005.
Challenges
Most employees that use SharePoint at work have a computer on their desk in which they can access their company's portal. For this client, 75% of the employees do not have desks or computers.
The casino relies on kiosk stations to enable employees to access their mail and gain information from any intranet-based applications. The challenge was that the target audience are people who do not use computers for work but yet have been around the Internet.
This posed two requirements:- The portal needed to appear like a website and have an appealing look and feel, and
- The user should only log-on once and have his/her credentials pass through to other systems. (On a kiosk machine, the Windows user is signed on as a Guest.)
RDA partnered with other third-parties to attack these requirements. Together with the support of Microsoft, RDA was able to overcome these challenges and support our client with a new "intranet" portal site.
Benefits
The ongoing evolution of the portal will enable Microsoft to continue to assist this client with SPS capabilities as well as eventually replace the current PeopleSoft portal itself.
SPS will expand the capabilities of pushing out content to employees both at desks and kiosks.
